I'm not sure I'm in the right forum, sorry if not.
I am getting Cox phone service in my house in Rhode Island next week. (I already have Cox Internet access.)
I was happy as a clam with Verizon copper-based phone service, because of its reliability in power failures, but Verizon is discontinuing copper-based phone service here. The customer has no way to prevent this, I have already talked to the PUC and FCC. Verizon says: Move to fiber or go to some other provider. There is no other provider here except Cox.
My questions are about Cox battery backup. I've talked to Cox customer service people, and gotten varying incompatible replies.
Some questions -
Cox's battery backup at my house will last eight hours, they say, which "seems" to be wall clock time. I am not sure how actually using the phone during that time affects how long the battery lasts, or if using the Cox Internet connection affects it. Does anyone know about the battery backup?
Also, someone mentioned to me that a relatively cheap ($80-$100) UPS possibly could provide additional backup. If the modem (there is apparently one that handles both the phone and Internet connection, according to Cox customer service) draws a low enough amount of power, I'll look into that. Is there some reason this shouldn't work or might screw up the system?
What about the actual phones in a power failure? I am guessing that only the one that doesn't run off a brick will be working? Or is it the brick ones that I have plugged into the UPS that will work?
Thanks very much for any information.
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