Couple days we got a storm that was pretty bad. Others lost power, but we only got a few brown outs. Cox was down for a couple of days, which is fine in my book. Things break, need time to fix them. The problem started this morning, when looking at my signal levels I noticed the "Ranging Status" for upstream channel 3 said "failed, tries exce.." but the wording was cut off. It stayed this way for only a few seconds, and went back to the normal "Success". Other then that, signal levels are great. I started doing some tests, and noticed a slower than normal upload speed. Anywhere from 0.9Mbps to 3.2Mbs, when my normal is 5-6Mbps on Preferred.This was hardwired direct from laptop to modem. I noticed escalating T3 errors in my log. Signal levels in screenshot.
I called Cox and they see my Tx SNR was "in the green" but I couldn't confidently confirm that. That said they saw packet loss going to my modem. I scheduled a Technician and wondering what he might find. But where it got weird is when I noticed my modem status page. EVen though I am online and everything is fine (except for slow upload) my Cable modem status says I am offline. I did a normal power cycle, then a factory reset into a power cycle. The page doesn't change during the boot. Anyone see anything like that? Firmware glitch? Electrical damage?
Equipment: Motorola SB6141
Asus RT-N66U
Direct RG6 quad shield from modem, with a 10db pad, to outlet, outside to housebox with a single grounding block then straight to the tap.
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