We are moving to a newly constructed home. I had been trying to set up Cox service for the last two weeks but with no success. The house that was demolished to build our new house had Cox service before it was demolished. However, the address changed since the lot was sub-divided into two units. The house opposite to our house currently has Cox HSI. Most neighboring houses in the street has Cox service. I don't understand what the problem might be but the issue seems to be stuck in Engineering and we are getting neither an "yes" nor a "no", just "wait till Engineering gets back" as an answer. Any advice or help would be appreciated. We need the service urgently.
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