New member here.
I had to replace my Cisco DPC 3010 Cable Mode. I went out to Cox to see what was comparable equipment. I choose the newest Surfboard Modem 6183. Well to make a long story short, it has not given me my correct download speed for the Ultimate service. Previous modem was 170MBs and I am less than 100MBs with this new modem. I can see that it only is getting 4 bonded channels. I have spent many hours with Cox Tier 2 last week and it is still only bonding 4 channels. I am wondering if anyone can help me with this. On the Cox forum someone said that a member here "oDog" was able to help them.
Thanks for any advice.
M
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