Hi all,
I live in different state and remotely I helped my friend order 50 Mbit. He had 5 Mbit before that. He went and got new Asus RT-AC68U router. He connected it via Ethernet cable to his laptop. When I did Speedtest.net and http://www.cox.com/residential/internet/speed-test.cox it never went over 30 Mbit down.
I have Comcast and when I did Cox test I got my advertised speed.
Did chat with the support and they did reset but not difference.
My question is it common for Cox to not have close to advertise speed?
TIA
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