Good Day! I am having issues with download speeds at peak hours. I have the Cox Premiere Package here in Pensacola, 100 Down & 10 Up. Modem is Moto 6580.
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File
Security Enabled BPI+
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 97 813000000 Hz 4.0 dBmV 39.2 dB 0 0
2 Locked QAM256 98 819000000 Hz 3.2 dBmV 38.6 dB 0 0
3 Locked QAM256 99 825000000 Hz 3.3 dBmV 38.7 dB 0 0
4 Locked QAM256 100 831000000 Hz 4.4 dBmV 39.1 dB 0 0
5 Locked QAM256 101 837000000 Hz 3.8 dBmV 38.6 dB 0 0
6 Locked QAM256 102 843000000 Hz 2.6 dBmV 37.1 dB 0 0
7 Locked QAM256 103 849000000 Hz 3.8 dBmV 37.5 dB 0 0
8 Locked QAM256 104 855000000 Hz 3.0 dBmV 36.9 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 3 5120 Ksym/sec 30704000 Hz 38.7 dBmV
2 Locked TDMA and ATDMA 1 2560 Ksym/sec 18896000 Hz 38.7 dBmV
3 Locked ATDMA 2 5120 Ksym/sec 23696000 Hz 38.7 dBmV
4 Locked TDMA and ATDMA 4 2560 Ksym/sec 35600000 Hz 38.7 dBmV
Current System Time: Wed Dec 10 08:03:02 2014
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Testmy info below:
TIME SIZE SPEED CONNECTID PROVIDER
Tue Dec 09 2014 @ 6:25:42 pm Dallas, TX US arrow 8.5 MB 5.39 Mbps 674 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 6:26:33 pm Dallas, TX US arrow 8.5 MB 4.73 Mbps 592 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 6:27:25 pm Dallas, TX US arrow 8.5 MB 6.84 Mbps 855 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 6:29:41 pm Dallas, TX US arrow 8.5 MB 4.92 Mbps 615 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 7:25:36 pm Dallas, TX US arrow 5.3 MB 6.2 Mbps 775 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 8:25:45 pm Dallas, TX US arrow 5.4 MB 5.53 Mbps 691 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 8:55:07 pm Dallas, TX US arrow 5.4 MB 5.35 Mbps 669 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 9:09:34 pm Dallas, TX US arrow 5.4 MB 5.96 Mbps 746 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 9:26:00 pm Dallas, TX US arrow 5.4 MB 3.75 Mbps 469 kB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 10:26:21 pm Dallas, TX US arrow 20.6 MB 13.67 Mbps 1.71 MB/s 66225539126 TraceMy.net Cox Communications history
Tue Dec 09 2014 @ 11:26:32 pm Dallas, TX US arrow 44.3 MB 56.96 Mbps 7.12 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 12:26:47 am Dallas, TX US arrow 91.6 MB 81.44 Mbps 10.18 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 1:27:05 am Dallas, TX US arrow 121 MB 79.54 Mbps 9.94 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 2:27:23 am Dallas, TX US arrow 130 MB 93.56 Mbps 11.69 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 3:27:29 am Dallas, TX US arrow 62.6 MB 101.24 Mbps 12.66 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 4:27:38 am Dallas, TX US arrow 79.5 MB 108.54 Mbps 13.57 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 5:27:48 am Dallas, TX US arrow 89.4 MB 101.49 Mbps 12.69 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 6:28:19 am Dallas, TX US arrow 93.3 MB 102.22 Mbps 12.78 MB/s 66225539126 TraceMy.net Cox Communications history
Wed Dec 10 2014 @ 7:57:05 am Dallas, TX US arrow 46 MB 84.91 Mbps 10.61 MB/s 66225539126 TraceMy.net Cox Communications history
I seems to me to be Node congestion, I say that because from 6PM to 10:30PM I can get only to 13 Mbps and from then on to the AM reach my package limit. I have a Tech coming out today and we will see what they have to say.
Paying for 5% of my package at peak just does not sit well for me.
Any suggestions?
Thanks!
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