Got a new TiVo Roamio Plus and ordered a self-install kit from Cox. After a comedy of errors involving traps installed instead of removed, signal levels, etc., I now find that I can't reliably tune any of the "pak" channels that have the CCI byte set, and two of my six tuners are AWOL.
The factory-new MTR-700 tuning adapter I was sent by Cox has firmware 01.33. It seems that TiVo and Motorola say that the minimum firmware needed to support a six-tuner device like a Roamio is 01.37. With downrev firmware, you get the problem I'm having.
I called Cox; they say they have no ability to update the firmware. Apparently I'm expected to drive 40 minutes to the nearest Cox store and play TA Roulette hoping to get one that (a) works and (b) has the right firmware. From other forums, it sounds like this may take four to six trips to achieve.
I'm hoping that a Cox employee on here will know the right person to get a firmware update pushed out to me ASAP...
I ordered Cox because DirecTV wanted me to cut down several trees to improve my line of sight. That's starting to seem like less hassle than trying to give Cox my money for service :(
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