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Issue with speed and channels in the 700 MHZ range

I was away from home for two months and when I got back I noticed that I was getting only 30 down. I rebooted the router and my speeds were back up to just over a gig. A little later I noticed that it...

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Cox commercial account will not allow the ARRIS SB8200 3.1 modem

My senior living community management just switched all residents to the Cox ultimate TV package and 500/50 Internet at their expense. When the switch was made the Cox rep. said all residents are now...

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New cloud DVR system. All recordings lost 12/11/24?

I was wondering if anyone had any details on the changes to Cox's cloud DVR system coming this December. I hear Cox is switching to Comcast hardware and that all recordings prior August 11th will be...

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Cox is playing a cruel joke on people in Vegas lol

I got an email titled "Enjoy this gift of faster internet, " So I think to myself....are they finally going to slide us a little closer to fiber/hybrid specs? Have they finally gone hybrid themselves?...

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[AZ] Internet Up and Down In Phoenix NW Metro

Internet has been up and down multiple times per day for the past few weeks. Only got 2 or 3 alerts from Cox about service interruptions. Down Detector showing I’m not the only one with issues. High...

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Sign up with discount due to fiber available, then move?

Strongly considering moving, but my current place has fiber from both a local company and AT&T. I had Cox for years and vowed to never go back. New place only has Cox available, nothing else. It's...

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Cox digital picture keeps breaking up

Over the last few weeks, I’ve noticed that our digital tv picture frequently breaks up. It’s on various channels. Is this a problem with our contour box, or does cox need to do something on their end?...

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New modem?

Got an email from Cox saying I should upgrade my modem to get the best out of my service. I have a Cisco DPQ3212. My service is 500/50. Just did several speed tests with different sites. Nothing better...

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New cloud DVR system. All recordings lost 12/11/24?

I was wondering if anyone had any details on the changes to Cox's cloud DVR system coming this December. I hear Cox is switching to Comcast hardware and that all recordings prior August 11th will be...

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Cloud dvr freezes and drops audio

I recently traded my older contour dvr for the newer cloud dvr. Sometimes it works great, but other times the resolution of the video degrades significantly and is often accompanied by freezing and...

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Henderson NV today, Cox Fiber Home Internet Packet Loss

Anyone in the Henderson/Las Vegas market having Cox Internet connectivity issues today, started around 8 am. Everything has been working great, no issues for months, no changes to my network...

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Cox mini cable boxes

Anyone here at Cox able to reprovision my mini boxes? Swapped out my 2 and changed nothing else. Cox clerk scanned them and said they're good to go, but no service.

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Cox digital picture keeps breaking up

Over the last few weeks, I’ve noticed that our digital tv picture frequently breaks up. It’s on various channels. Is this a problem with our contour box, or does cox need to do something on their end?...

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Cox upload speed increased Hampton Roads area

I was at 500 down and 10 up then I noticed today I'm at 500 down and 50 up in the Hampton Roads Area. It's about time Cox came to the 21st century.

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I cannot get more than 300 mps on a 500 mps service

Cox recently upgraded by internet service from 300 to 500 MPS. But running speedtest, I never see the speed over 308. Which is pretty much where it was before. I have my own Motorola docsys 3.1 modem...

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Anyone Else Getting Unusually High Download Speeds In The Last Week

VPN always. Servers are usually in California or the "West." Cox Preferred though it is not called that now. I usually never average more than 1.5 MiB. This past week it's been looking like this:

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[AZ] Cox rep told me a gigabit plan is needed for Docsis 3.1 to work

So I got a Arris S33 modem this week, and it won't go into Docsis 3.1 mode. Front light is green, and there are no OFDM channels locked in the status page, just the regular QAM256. This didn't seem...

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What the heck?

Watching CNBC on Cox in Las Vegas. Squawk On The Street starting a 6am. In the first 12 minutes they had 6 commercial breaks. Apparently done locally as the commercials cut off the announcers in...

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Cox upload speed increased Hampton Roads area

I was at 500 down and 10 up then I noticed today I'm at 500 down and 50 up in the Hampton Roads Area. It's about time Cox came to the 21st century.

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Cox Complete Care added to my account without my knowledge

Cox Complete Care was added to my account without my knowledge or permission. I had to talk with the Philippines to get it removed. Lesson learned is NEVER EVER call Cox for help getting your Contour...

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